Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Reading Comprehension
Reading work-related information.
Active Listening
Listening to others, not interrupting, and asking good questions.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Social Perceptiveness
Understanding people's reactions.
Time Management
Managing your time and the time of other people.
Active Learning
Figuring out how to use new ideas or things.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Persuasion
Talking people into changing their minds or their behavior.
Coordination
Changing what is done based on other people's actions.
Service Orientation
Looking for ways to help people.
Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Instructing
Teaching people how to do something.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
network.
